London
Social Care & Health
Part-time
30-12-2024
25-02-2027
56123
£neg
The Integrated Early Years’ Service delivers, coordinates and supports a range of services for children and their mums, dads and carers, from pregnancy to age 5 years. The Team Manager provides leadership and management to a family support team to ensure family work is managed effectively, ensuring Family Workers are supported to deliver high quality casework and improve outcomes for vulnerable families. Targeted family support provides early help for mothers, fathers and carers and their children, using the Resilient Families model for prevention and early intervention. The Team Manager FS ensures the delivery of high quality, high performing targeted family support, with systematic review of progress against intended outcomes. The role provides operational management of family support, including efficient case allocation and case management systems. A priority for the role is effective management of perceptive whole family assessment, underpinned by the common assessment framework and models of engagement. Best practice in reflective supervision, building practitioner confidence and expertise and supporting learning, using agreed models and frameworks is central to the role. Listening to customer feedback and contributing to performance data, alongside new ways of working to further integrate health visiting and family practice is an important element of the role.
Team Manager – family support will:
Lead and manage Family Workers (FWs), within a combined HV and FS team, maintaining a focus on high quality practice, positive customer experience and better outcomes
Manage operational delivery of family support casework, ensuring efficient allocation and referral, case management and case recording systems
Provide reflective case supervision and day-today support for FWs, ensuring they are supported to engage and work with children and families, including those with challenging circumstances, complex needs, in need of safeguarding and child protection and SEND
Provide expertise in family support practice, including whole family assessment (CAF), Lead Professional role, Team around the Family (TAF) meetings and family action plans
Manage safeguarding practice and systems for the team of family workers, ensuring effective collaboration with CSSW/MASH and early help colleagues
Work collaboratively with the Team Manager (health visiting) to integrate practice and service delivery
About you
A relevant qualification e.g. social work, early years or similar and the ability to manage a team delivering family support case work for families with children (pregnancy to age 5)
Experience of managing and delivering high quality family support, including for families with highly complex needs and challenging circumstances
Experience of providing flexible and responsive services, working in partnership with families to achieve high levels of engagement and meet need
Experience of managing risk, with the ability to advise and support practitioners to work with children in need and those in need of safeguarding, and in-depth knowledge of child protection and safeguarding policies, procedures and practice
Experience of supporting practitioners to deliver whole family assessments using a strengths-based model, deliver the role of lead professional, team around the family meetings and create family action plans
Experience of reflective supervision to facilitate continuous learning, thinking together and staff professional development
Experience of operating case referral, management, allocation and recording systems, meeting the agreed timescales and effectively prioritising according to need and risk
Knowledge of quality assurance (QA) approaches and experience of implementing or using QA processes
In-depth knowledge and experience of using prevention and early intervention principles and practice frameworks e.g. evidence and research, policy, early childhood development, the first 1001 days, healthy child programme and public health initiatives that are solution-focused approach
Experience of partnership working in a multi-agency team, with a wide range of colleagues, services and organisations to provide integrated services for families
Knowledge of the benefits of integration and experience of communicating these to staff
Experience of using and responding to performance and impact data, including customer feedback
Experience of supporting and implementing change programmes and new ways of working
Experience of using Microsoft packages (word, outlook, excel), case recording and performance monitoring systems
Work Environment:
Based in a busy, open access children’s centre, offering a range of services to families from pregnancy to age 5
Will be required to work flexibly from a range of community venues across the borough and work out of borough.
People Management Responsibilities:
Direct line management of a team of family workers, approx. 6 FTE.
Providing leadership to the team including staff provided through commissioned services, partnership arrangements
Relationships:
Work with Team Manager (health visiting day-to-day) so that families benefit from the integration, pro-actively developing insight into HV practice, developing new skills and sharing practice, coordinating universal and targeted support effectively
Working in a multi-disciplinary co-located team, e.g. SLT, CAMHS, housing officers, welfare rights advisors
Work with a range of colleagues across the council and external partners to ensure families receive coordinated and timely support